Mistero 500 Multicolour Water Vapour Fireplace
Available to order
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Delivery time: 1-2 weeks
Description
Description
What happens when I order?
Order confirmation
You’ll receive an instant order confirmation by email after purchase for you to review.
Payment for your order will be reserved on your account until we dispatch the order from our warehouse.
Fast dispatch
Orders placed before 2:00 pm where the products are in stock will be shipped the same day. Every order is hand-packed and shipped with trusted carriers like DHL, UPS and Dachser.
Orders including products that are not available at our main warehouse will be handled as soon as possible, and you will be notified of an expected delivery date when we have it from our suppliers.
Track your order
As soon as your order is dispatched from our warehouse, we’ll send you tracking information by email, so you can follow its journey every step of the way.
Not home when your order arrives: Your order will be delivered to the carrier’s local pick-up point.
Placed a large order: Large fireplaces and products are often shipped on pallets. Before delivery of a pallet, the courier will contact you by phone to arrange delivery.
We’re here for you
Our support doesn’t end at checkout. All products come with a 2-year warranty and a 30-day option to return your order. Read more about our return policy here.
We’re just one message or phone call away.
Call us: 01224 011575
Email us: info@biofireplacegroup.com
We aim to reply to every email as quickly as possible.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Dimensions
| Height | 36.0 cm |
| Width | 51.5 cm |
| Depth | 32.5 cm |
| Weight | 13.5 kg |
Materials & finish
| Material | Stainless Steel |
| Finish | Powdercoated |
| Color | Black |
Fuel & consumption
| Fuel type | Water / Electricity |
Safety distances
| Use | Indoor |
General commercial
| Warranty | 2 years |
Safretti Mistero 500 Water Vapour Fireplace Burner
The Mistero 500 Multicolour Water Vapour Fireplace Burner combines innovative flame technology with complete design freedom. Using ultra-fine water vapour illuminated by advanced LED lighting, it recreates the appearance of a genuine fire while remaining cool to the touch. The addition of multicolour flame effects allows you to tailor the atmosphere to suit your interior, whether you prefer a traditional amber glow or a more contemporary look.
Designed for custom-built fireplace projects, the Mistero 500 can be installed in media walls, bespoke furniture, feature walls, or existing fireplace openings. As it operates using only water and electricity, no chimney, flue, or gas connection is required.
Available with Manual or Automatic Refilling
The Mistero 500 is available with two convenient filling systems to suit different installation requirements.
The manual version features an integrated 2-litre water reservoir that provides approximately 8–10 hours of continuous operation before refilling is needed. For installations where maximum convenience is preferred, the automatic version connects directly to the mains water supply, ensuring continuous operation without manual refilling.
Authentic Flames with Advanced Optimyst Technology
Powered by Optimyst technology, the burner produces an incredibly convincing flame effect using nothing more than water vapour and LED illumination. The adjustable flame height allows you to create anything from a subtle ambient glow to a vibrant centrepiece, while the multicolour lighting offers additional flexibility to complement different moods and interior styles.
Ideal for Bespoke Fireplace Installations
Whether you're renovating an unused fireplace or designing a completely new feature, the Mistero 500 offers exceptional installation flexibility. Multiple burner units can be combined to create longer, uninterrupted flame displays, making it an excellent solution for luxury residential projects, hotels, restaurants, and commercial interiors.
Safe, Clean and Easy to Maintain
Because the flame effect is created using water vapour, there is no combustion, smoke, soot, or harmful emissions. The flame remains cool to the touch, making it a safer alternative to traditional fireplaces. Routine maintenance is minimal, with only the transducer requiring periodic replacement to maintain optimum flame performance.
Key Features
- Ultra-realistic Optimyst flame effect using water vapour
- Multicolour LED flame technology
- Available with manual or automatic refill system
- Integrated 2-litre water reservoir on manual model
- Adjustable flame height
- Remote control included
- No chimney, flue, or gas connection required
- Cool-to-touch flames for enhanced safety
- Suitable for bespoke residential and commercial fireplace projects
- Multiple units can be combined for longer flame installations
Technical Specifications
- Height: 36 cm
- Width: 51.5 cm
- Depth: 32.5 cm
- Weight: 13.5 kg
- Top plate: Stainless steel
- Housing: Powder-coated steel
- Flame colour: Multicolour
- Water reservoir: 2 litres (manual version)
- Power supply: 220–240 V
- Power consumption: 240 W
- Minimum ventilation requirement: 210 cm²
- Available with manual or automatic water refill


