ACR NEO3C Electric
Available to order
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Delivery time: 2-4 weeks
Description
Description
What happens when I order?
Order confirmation
You’ll receive an instant order confirmation by email after purchase for you to review.
Payment for your order will be reserved on your account until we dispatch the order from our warehouse.
Fast dispatch
Orders placed before 2:00 pm where the products are in stock will be shipped the same day. Every order is hand-packed and shipped with trusted carriers like DHL, UPS and Dachser.
Orders including products that are not available at our main warehouse will be handled as soon as possible, and you will be notified of an expected delivery date when we have it from our suppliers.
Track your order
As soon as your order is dispatched from our warehouse, we’ll send you tracking information by email, so you can follow its journey every step of the way.
Not home when your order arrives: Your order will be delivered to the carrier’s local pick-up point.
Placed a large order: Large fireplaces and products are often shipped on pallets. Before delivery of a pallet, the courier will contact you by phone to arrange delivery.
We’re here for you
Our support doesn’t end at checkout. All products come with a 2-year warranty and a 30-day option to return your order. Read more about our return policy here.
We’re just one message or phone call away.
Call us: 01224 011575
Email us: info@biofireplacegroup.com
We aim to reply to every email as quickly as possible.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Dimensions
| Height | 106.5 cm |
| Width | 49.0 cm |
| Depth | 39.0 cm |
| Weight | 45.0 kg |
| Shape | Rectangular |
Materials & finish
| Material | Glass / Steel |
| Finish | Powdercoated |
| Color | Black |
| Decoration | Wooden Logs |
Installation dimensions & requirements
| Flue/Chimney | Not Required |
Heating performance
| Heat output (max) | 2.0 kW |
Fuel & consumption
| Fuel type | Electricity |
Flame & visual effects
| Flame brightness levels | 4 |
| Flame View | Three-sided |
Safety distances
| Use | Indoor |
Electrical
| Power requirements | 220-240V |
Controls features
| Thermostat | Yes |
| Timer | Yes |
| Remote control | Yes (included) |
| Control | Control Panel / Mobile App / Remote Control |
General commercial
| Warranty | 2 years |
ACR NEO3C Electric stove with side glass
The ACR NEO3C Electric is a contemporary electric fireplace featuring side glass panels that allow the flames to be viewed from multiple angles. Its tall design and open base give the fireplace a modern and elegant appearance.
The fireplace includes a realistic multi-layer flame effect and offers two heat settings of up to 2 kW. The flame effect can also be used independently of the heater.
Features
- Electric stove with side glass panels
- Modern design with elevated base
- Heat output: 1 or 2 kW
- Flame effect without heat
- Multi-layer flame effect
- Programmable remote control with thermostat
Installation
The NEO3C Electric is a freestanding fireplace that plugs directly into a standard power socket. No chimney or ventilation is required.
Always follow the manufacturer's installation guidelines when placing the fireplace.
Included in the package
- ACR NEO3C Electric fireplace
- Ceramic log set
- Decorative crystal fuel bed
- Remote control
- User manual

